Spotify back after going down for tens of thousands of music fans in mystery global outage as users say albums vanished

SPOTIFY is back online after going down for tens of thousands of people in a mystery outage – with listeners saying their apps have closed, and their music search and even albums disappearing altogether.

The app appears to have stopped working for music fans around the world for several hours, according to complaint trackers.

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Outage tracker Down Detector has logged thousands of reports from listeners, including in the UK and US.

The bulk of the reports are linked to the Spotify app rather than the website.

“We’re aware of some recent issues that should be all clear now,” Spotify said in a statement.

"Thanks for your patience, you rock. If you still need help, head over to our Community.”

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REDDIT RAGE

A Reddit thread about the outage has earned hundreds of upvotes.

One wrote: "I can't open playlists on my app, it just forces the closed."

Another said: "Mine just keeps asking me to reload the page.

"But my saved music is playing. Just can't search anything new at the moment."

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One frustrated user wrote: "Yep it just forced close all my playlists like they were being deleted."

And another music fan said: "Got a weird message first that I was offline then that the content could not be played in my region."

FORUM FURY

Spotify's official Community forums are also being flooded with user complaints.

One of the earliest posts about the issue, which appeared at around 1.30pm in the UK or 8.30am in NYC, complains of an "app crash".

The user said that their music "stopped mid-play" and everything that they search results in a "content not available" message.

Another user on the Spotify forums warned that their app not working, which marks them as an iPhone owner.

"The app only displays the start page but does not load anything content like albums," the Spotify Community member said.

"The search function works though, but when clicking on a result it isn’t loading.

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"My phone is connected to the internet and I didn’t change any firewall settings."

NOT DOWN FOR EVERYONE

Other users were still able to use the app without issue.

On the Reddit post, one confused user said: "What's going on? My Spotify is working like normal."

And another posted: "I'm using it right now just fine? What is happening to you guys?"

Spotify's Biggest Album of the year 2024

Here are the big hitters when it comes to streamed albums:

1. Taylor Swift - The Tortured Poets Department 6,293,983,000 streams £18,881,900
2. Billie Eilish - Hit Me Hard And Soft 4,590,039,000 streams £13,770,100
3. Sabrina Carpenter - Short N' Sweet 4,522,189,000 streams £13,566,500
4. Shakira - Las Mujeres Ya No Lloran 4,300,606,000 streams £12,901,800
5. Benson Boone - Fireworks & Rollerblades 3,817,526,000 streams £11,452,500
6. Jason Derulo - Nu King 3,649,170,000 streams £10,947,500
7. Ariana Grande - Eternal Sunshine 3,454,065,000 streams £10,362,100
8. OneRepublic - Artificial Paradise 3,209,571,000 streams £9,628,700
9. Peso Pluma - Éxodo 2,919,982,000 streams £8,757,000
10. Xavi - Next 2,344,326,000 streams £7,032,900

Spotify appears to have come back online at around 4pm UK time or 11am NYC time.

The Sun has asked Spotify for comment and will update this story with any response.

This new outage comes just weeks after Spotify rolled out a secret button to fix a hated feature.

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Earlier this year, Spotify Premium subscribers were up in arms after ads began appearing on their paid accounts.

And just last month, Spotify went down in another outage that saw thousands of users struggling to play music on the app.

Spotify's Biggest Songs of the Year 2024

SlotsCalendar have shared which artists topped the Spotify charts in 2024. They even revealed how many times their songs were streamed and how much that artist took home in royalties.

1. Sabrina Carpenter - Espresso - 1,641,399,000 streams - £4,924,100
2. Benson Boone - Beautiful Things - 1,606,489,000 streams -£4,819,400
3. Billie Eilish - BIRDS OF A FEATHER - 1,568,480,000 streams - £4,705,400 
4. FloyyMenor and Chris Mj- Gata Only - 1,302,507,000 streams -  £3,907,500
5. Hozier - Too Sweet - 1,133,726,000 streams- £3,401,100
6. Jimin - Who - 1,109,455,000 streams- £3,328,300 
7. Lady Gaga and Bruno Mars - Die With A Smile -1,096,187,000 streams- £3,288,500
8. Artemas - i like the way you kiss me - 1,062,858,000 streams- £3,188,500
9. Ariana Grande - we can't be friends (wait for your love) - 1,054,252,000 streams- £3,162,700
10. Sabrina Carpenter - Please Please Please - 1,050,976,000 streams- £3,152,900
11. Tommy Richman - MILLION DOLLAR BABY - 963,909,000 streams - £2,891,700
12. Kendrick Lamar - Not Like Us - 925,164,000 streams- £2,775,400
13. Post Malone - I Had Some Help (Feat. Morgan Wallen) - 803,577,000 streams- £2,410,700
14. KAROL G - Si Antes Te Hubiera Conocido - 752,106,000 streams - £2,256,300
15. Taylor Swift - Fortnight -748,904,000 streams- £2,246,700