Major food brand urgently recalls popular snack over health risk as customers warned ‘do not eat’
AN URGENT recall has been issued as a popular snack is pulled from the shelves over health risks.
Customers have been warned "do no eat" due to wheat, or gluten, not being included on the ingredients label.
THG Nutrition Limited is recalling the Myprotein Gooey Filled Cookie, Double Chocolate & Caramel.
The product is a possible health risk for anyone with coeliac disease, and/or an allergy or intolerance to wheat or gluten.
Shoppers have been warned the 75g packets and the 12 box of 75g packs have been recalled.
All batch codes are affected and the best before date to look out for is June 17 2025 to July 16 2026.
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If you have bought the affected product and have coeliac disease, and/or an allergy or intolerance to wheat or gluten, do not eat it.
Customers have been advised to return the item to the store they purchased it from.
For more information, please telephone 0800 260 6946, Monday to Friday from 8am to 4pm or email [email protected].
Despite being food-related, coeliac disease is not an allergy or intolerance; it's an autoimmune condition caused by a reaction to gluten.
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When eaten, the immune system mistakenly attacks its own tissues, which damages the gut so the body can't properly take in nutrients.
The NHS says this can cause a range of gut symptoms, including:
- Diarrhoea (which may smell particularly unpleasant)
- Stomach aches or cramps
- Bloating
- Farting
- Indigestion
- Constipation
- Vomiting
But symptoms can also be more general. According to Coeliac UK, some people experience:
- Tiredness (as a result of malnutrition)
- Unintentional weight loss
- An itchy rash
- Infertility
- Nerve damage
- Co-ordination, balance and speech problems
- Mouth ulcers
- Tooth enamel problems
- Liver abnormalities
- Repeated miscarriages
- Anaemia
- Any combination of iron, vitamin B12 or folic acid deficiency
Because symptoms are vague, they are often dismissed as minor inconveniences.
And even when presented to doctors, one in four people are misdiagnosed with irritable bowel syndrome, according to Coeliac UK.
The average length of time taken for an adult to be diagnosed with from the onset of symptoms is a staggering 13 years.
It means the average age to discover you have the condition is 40 to 60.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it's often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item
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