EasyJet passenger claims she suffered ghastly burns after air stewardess dropped scalding noodles on her
AN EasyJet passenger claims she suffered ghastly burns after a scalding-hot 'Pot Noodle' was dropped on her by an air stewardess.
Debby Rogers shared graphic pictures of a large patch of blistered skin on her shoulder which she claims was caused by the snack disaster.
The passenger, from Chippenham, Norfolk, was jetting home from Tenerife last month when she claims a butter-fingered crew member lost her grip.
She claims the stewardess spilled the boiling hot water through two layers of clothing - including a chunky cardigan - and blistered her skin.
Debbie posted a photo of her shoulder online with the caption: "Would love someone to reply to my correspondence with you via website form about this burn I received on 19-2-20 when returning from Tenerife.
"It was caused by the boiling hot water in a pot noodle that a cabin crew member lost her grip of.
"This is through a chunky cardigan, which was ruined, and a short sleeved blouse.
She added: "An incident /accident form along with this photo was taken/completed by cabin crew while on the flight.
"Not at all happy with lack of response and customer care service."
'ABSOLUTE DISGRACE'
Debby's post shocked her friends who shared their concern in the comments.
Tanya Dagger wrote: "Omg Deb this is terrible and shocking that they haven’t replied."
Jenny Huskisson added: "Get a solicitor on it. Do it asap."
And another user wrote: "Absolute disgrace."
EasyJet's customer service team eventually got back to Debbie, and blamed their delayed response on the Coronavirus.
They wrote: "I'm so sorry to hear about this happening to you Debby.
"It can take up to 28 days for a response to your website form.
"Time taken to get back can be a bit longer due to the ongoing Coronavirus. Someone will be in touch with you."
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An EasyJet spokesman said the crew "did everything they could" to help Debbie after the incident.
They told The Sun Online: "Our cabin crew immediately administered first aid and did everything they could to help Ms Rogers onboard.
"The safety of our passengers is always our highest priority and we take reports of any injuries seriously. We filed a safety report and will be in contact with Ms Rogers."
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